សេចក្តីអធិប្បាយ :
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral.
- Provide information about amenities, area and venues and promote services.
- Anticipate guest needs.
- Offer assistance with certain tasks.
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
តម្រូវការ :
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
ទំនាក់ទំនងមក :
095666228
[email protected]
Phnom Penh No. 37-39 Preah Monireth Blvd. Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.