សេចក្តីអធិប្បាយ :
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
តម្រូវការ :
ទំនាក់ទំនងមក :
017 658 789 / 081 356 428
hrm@luxcity.com
Phnom Penh Building No 37A, Street 118, Sangkat Mittapheap, Khan 7Makara, Phnom Penh, Kingdom of Cambodia.